Warranties and Guarantees

We stand behind our motorhomes

What's included in your Wilderness warranty

 

Wilderness is the exclusive distributor in New Zealand of the Bürstner, Carado and HYMER brands. Each of these brands has a reputation for being a world leader in the recreational vehicle industry.

When you purchase your new or used motorhome from us, you get our Rest Easy warranty so that you can purchase with confidence and enjoy a worry-free ownership experience.

Our Rest Easy warranty applies to all our new or used motorhomes and campervans. It covers mechanical issues and issues with the fit-out of your motorhome or campervan except for where this has been excluded.

 

New Motorhomes and Campervans


Fiat Warranty

2 year warranty on chassis*

*subject to servicing at 12 months to manufacturer's specifications by an approved Fiat agent

 

Mercedes Warranty

2 year or 200,000kms warranty on chassis*

*subject to servicing at 12 months to manufacturer's specifications by an approved Mercedes agent

 

Bürstner Warranty

Motorhome fit-out: 2 years 

Water tightness*: 10 years or 120,000km whichever comes first** 

House batteries: 6 months 

*water tightness warranty subject to annual water tightness test by an approved agent

**applies to Model Year 2019 or newer. For Model Year 2018 or earlier, warranty is 5 years or 120,000km whichever comes first.

 

Carado Warranty

Motorhome fit-out: 2 years 

Water tightness*: 7 years or 100,000km whichever comes first**

House batteries: 6 months 

*water tightness warranty subject to annual water tightness test by an approved agent

**applies to Model Year 2020 and newer. For Model Year 2019 and earlier, warranty is 5 years or 100,000km whichever comes first.

 

HYMER Warranty

Motorhome fit-out: 2 years 

Water tightness*: 6 years or 100,000km whichever comes first

*water tightness warranty subject to annual water tightness test by an approved agent

 

Used Motorhomes and Campervans


Chassis and motorhome fit-out: 3 months

Water tightness*: The balance of the manufacturer's warranty.

*water tightness warranty subject to annual water tightness test by an approved agent

 

Motorhome Safety Recalls


Wilderness' main priority is your safety and protection. Check out the information about the latest recalls.

Have a question?

We would love to help you find your dream motorhome or offer support if you already own one.

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