Wilderness is the exclusive agent for Bürstner, Carado and HYMER motorhome brands in New Zealand. We stock a wide range of parts and accessories for your motorhome sourced from both our manufacturers and trusted local suppliers.
Completing the form below is the fastest way to receive an accurate quote.
Should the part or accessory you need not be in stock or unavailable from one of our local suppliers, we will order it from one of our German manufacturers. The lead time for delivery is up to 12 weeks via sea freight. We can sometimes arrange for urgent items to be shipped via air freight. Check with our team about delivery lead times and additional costs for air freight.
We are committed to upholding the highest business standards in order to ensure that you are totally satisfied with your purchase.
If the part or accessory you have bought is faulty, we will provide a remedy as per our Rest Easy Motorhome Warranty and as required by the Consumer Guarantees Act. We may repair or replace the item or offer you a refund.
We do not have to give a refund if your circumstances have changed or you change your mind about a purchase - so please choose carefully.
In the unlikely event that the motorhome you purchase from us experiences faults, we will meet our obligations under the Consumer Guarantees Act 1993. The Act sets out quality guarantees any business must provide to their customers.
Your rights under the Consumer Guarantees Act are in addition to our warranty and any warranty provided by the manufacturer.
The Consumer Guarantees Act does not apply where the product has been misused, broken or improperly operated.
If you are purchasing a part or accessory for commercial or business purposes, then the provisions of the Consumer Guarantees Act do not apply. However, you are still covered by our warranty and the warranty given by the manufacturer.
For further information on your rights visit www.consumerprotection.govt.nz.